1. About our terms
1.1. These terms and conditions of use (Terms) explain how you may use this website and any of its content (Site). These Terms apply between Two Roads Ltd (we, us or our) and you, the person accessing or using the Site (you or your).
1.2. You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.
1.3. These Terms apply to any parts of the Site, its functionality and content provided to you free of charge for information purposes only.
1.4. These Terms do not cover any services you buy from us. Separate terms apply to those, and we will give them to you before you agree to them.
2. About us
2.1. This Site is operated by Two Roads Ltd, a company registered in England and Wales, company number 04504505. Our address is Foxhall Lodge, Foxhall Road, Nottingham, NG7 6LH.
2.2. If you have any questions about the Site, please contact us by:
- sending an email to [email protected]
- calling us on 0333 772 0118
- sending a letter to the address above.
3. Using the Site
3.1. The Site is for finding out about us and our services. You may use it for your own purposes, including on behalf of the business you work for.
3.2. You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.
3.3. We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
3.4. We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the details in clause 2.
3.5. We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.
4. Acceptable and unacceptable use
4.1. We permit you to use the Site only for accessing information about us and our services, and for contacting us. Use of the Site in any other way, including any unacceptable use set out in these Terms, is not permitted.
4.2. As a condition of your use of the Site, you agree not to use the Site:
- for any purpose that is unlawful under any applicable law or prohibited by these Terms;
- to commit any act of fraud;
- to distribute viruses or malware or other similar harmful software code;
- for purposes of promoting unsolicited advertising or sending spam;
- to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
- in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
- in any manner that harms minors;
- to promote any unlawful activity;
- to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
- to gain unauthorised access to or use of computers, data, systems, accounts or networks;
- to attempt to circumvent password or user authentication methods; or
- to misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack).
4.3. You may create a link to our Site from another website without our prior written consent provided no such link:
- creates a frame or any other browser or border environment around the content of our Site;
- implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
- displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or
- is placed on a website that itself breaches these Terms.
4.4. We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.
4.5. We shall apply these Terms in our absolute discretion. In the event of your breach of these Terms we may terminate or suspend your use of the Site, disclose any communication you send to us through the Site to law enforcement authorities, or take any action we consider necessary to remedy the breach.
4.6. By knowingly introducing viruses or other harmful material to the Site, attempting to gain unauthorised access to it, or attacking it, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
5. Infringing content
5.1. We will use reasonable efforts to identify and remove any content that is inappropriate, defamatory or infringes intellectual property rights when we are notified, but we cannot be responsible if you have failed to provide us with the relevant information.
5.2. If you believe that any content which is distributed or published by the Site is inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the details in clause 2.
6. Your privacy and personal information
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
7. Ownership, use and intellectual property rights
7.1. The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.
7.2. We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.
7.3. Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.
7.4. You may print one copy, and download extracts, of any page of the Site for your own use, and you may draw the attention of others within your organisation to Content on the Site.
7.5. You must not modify the paper or digital copies of any Content you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of Content on the Site must always be acknowledged.
7.6. You must not use any part of the Content for commercial purposes without obtaining a licence to do so from us or our licensors.
8. Submitting information to the Site
8.1. While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable.
8.2. We use the information you send us through the Site, such as an enquiry, to respond to you. Any personal information will be dealt with in accordance with our Privacy Policy.
9. Accuracy and availability of our Site
9.1. We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.
9.2. We may suspend or terminate access or operation of the Site at any time as we see fit.
9.3. Any Content is provided for your general information purposes only and to inform you about us and our services, as well as news and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content.
9.4. While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.
10. Hyperlinks and third party sites
The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.
11. Our responsibility to you
11.1. Nothing in these Terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
11.2. If you are a business user:
- we exclude all implied conditions, warranties, representations or other terms that may apply to the Site or any Content on it;
- we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with your use of, or inability to use, the Site, or your use of or reliance on any Content displayed on the Site; and
- in particular, we will not be liable for loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.
12. Events beyond our control
We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
13. No third party rights
No one other than us or you has any right to enforce any of these Terms.
14. Variation
14.1. No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 14.
14.2. We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
15. Complaints
15.1. We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the details in clause 2.
15.2. The laws of England and Wales apply to these Terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
15.3. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.